The Biggest Misconceptions About Offshore Outsourcing
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Outsourcing overseas – everyone seems to have an opinion about it and it can quickly become a hotly debated topic depending on where you talk about it. Unfortunately there are a lot of lies floating around and it’s keeping entrepreneurs from taking on help in their business. We are going to talk about some of the biggest misconceptions out there and deliver the truth!
It’s a sad but true fact that there are an awful lot of people who have an opinion on outsourcing overseas when they haven’t even tried it themselves. These people are generally the ones who are the most vocal and when you dig a bit deeper it turns out that a lot of them are virtual assistants themselves and are trying to scare entrepreneurs away from hiring someone else. This is a classic example of a lack mindset and fear mongering and unfortunately it happens way too much.
Before I jump into dispelling some of these myths I want to you to ask yourself some questions.
- If outsourcing overseas were such a problem why would huge multi-national companies do it?
- How do you make decisions in your business?
- Are you trying to make money or put food on everyone else’s table?
This last question may seem harsh but as an entrepreneur one of the first lessons you need to learn is that you are not a charity making handouts. Decisions need to be made that benefit you and your business financially and sometimes you need to think outside the box. Don’t get me wrong, I’m not saying that there isn’t challenges, but let’s be really honest, there are challenges with absolutely everything that you do in your business.
Here are 3 of the biggest misconceptions for offshore outsourcing
You don’t get quality work because of cultural and language differences
Absolutely there are cultural and possibly language barriers when you outsource overseas. Though they may not be negative, it truly depends on how you look at things. Someone doesn’t need to be a native english speaker to perform a lot of different tasks. If someone is maintaining a website do they need to speak perfect english? If they are creating graphics, editing videos, sorting through emails, doing research? The answer is a resounding NO. What you will find when you start looking is that many virtual assistants read, speak and write in very good english, and this concern really becomes a moot point.
Secondly culturally you may even benefit with an overseas VA. I highly recommend Filipino VA’s for my clients who want to outsource overseas, generally speaking they are extremely loyal, when they find a great relationship with an employer they will stay in it for the long haul. Many of them are highly educated, making them very qualified to perform the work. They aim to please and are extremely hard working, and they value family, which makes working virtually extremely appealing to them.
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Outsourcing overseas is unethical
The main argument is that by hiring an overseas virtual assistant you are taking work away from people at home and taking advantage of low labor rates in other countries. But here is the truth. You are running a business, the goal is to deliver your products or services to your customers at a fair price while making a profit. Right? In order to do that you have to look outside the box, at all your options and make decisions that make sense for your business.
Another angle to look at this argument from is that whereby, yes you may be outsourcing overseas for a lower rate, however that means that you are profiting more, and what happens? You turn around and invest those profits back into your local economy. The more you make, the more you spend. If you weren’t making a profit you wouldn’t be able to do that. It’s all how you choose to look at things.
We live in a global economy and chances are your business operates partially if not wholly online, why wouldn't you look around the world to find the best possible person for the job.
You get what you pay for
This one is my favorite, and it is used often to scare people away from lower cost virtual assistants. While I agree that you shouldn’t look at rates alone when determining who is best for you, I do not believe that you can assume that the higher priced VA will deliver higher quality work. Have you ever bought a brand name over a no-name product thinking it would be better because you paid more, only to find out that it didn’t perform has a well? I know I have. Just because an overseas VA may charge less, does not mean that the quality of work will be less.
Many different things factor into them being able to charge a lower rate, including their cost of living, the exchange rate on their currency as well as what the minimum and average rates are in their country.
Bonus: There is a higher security threat
There is a myth out there that you can trust a virtual assistant that is local more than you can trust someone overseas. The truth is that no matter where you hire a VA from you need to have security measures in place. I recommend using password encryptors such as Lastpass whenever you are sharing passwords so that your VA does not actually know your password, and if need be you can easily revoke access.
Also, when it comes to social media accounts, it’s common to be concerned about the security and level of access someone has on your account. One way to mitigate this is to use scheduling software and give your VA access to that so that they can schedule the posts for you without full access to your account.
No matter where your assistant is from you always want to keep in mind that they do not need to know every inch of your business. Always exercise caution when giving details of your business strategy. As your relationship grows you can certainly give them access to more information however in the beginning you will want to be cautious.
At the end of the day you need to decide for yourself whether outsourcing overseas is right for you. The decision should not be made strictly by comparing costs, but you should also consider your strategic reason for outsourcing, exactly what you are outsourcing and then determine where the best person for the job can be found.
What other myths have you heard about outsourcing overseas? Please share them below.
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